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Re: Drivers 24.20.100.xx causes monitor not stay in standby (backlight blinks on/off)

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Some updates:

 

Today updated Windows to October Update (1809)  and tested new display driver 25.20.100.6323  => the issue persists.

 

Go back to driver 15.65.5.4982 (23.20), this restores the correct behavior.


Re: Drivers 24.20.100.xx causes monitor not stay in standby (backlight blinks on/off)

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Hello Leonardo,

 

Currently I use an old driver (23.20.16.4982) that does not have this problem.

 

However, if I update to more recent ones (24.20.100.xxxx) the problem persists.

 

Below I attach the information:

 

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Drivers 24.20.100.xxxx causes monitor not stay in standby (backlight blinks on/off) when video signal is off due inactivity.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%):  X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

ASUS

ROG MAXIMUS IX HERO

BIOS: 1301

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

Intel Integrated only (i7-7700K)

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP: ASUS PA249Q

How much memory [RAM] in the system (see note2 below).

16 GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Cable DP to DP

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_5912&SUBSYS_872F1043&REV_04

PCI\VEN_8086&DEV_5912&SUBSYS_872F1043

PCI\VEN_8086&DEV_5912&CC_030000

PCI\VEN_8086&DEV_5912&CC_0300

Software (SW)

Operating System version (see note2 below).

Windows 10 1803 (RS4)  [Versión 10.0.17134.285]

Windows 10 1809 (RS5)  [Versión 10.0.17763.1]

 

Tested also on a clean (recent installed) Windows 10 1803 and clean Windows 10 1809 (RS5 insider preview)

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

1051

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Tested:

24.20.100.6025

24.20.100.6094

24.20.100.6136

24.20.100.6194

24.20.100.6229

24.20.100.6286

25.20.100.6323

SW or Apps version used to replicate the issue.

NA

Configurations

Single display, clone, or extended (see note2 below).

Single display

Display resolution & refresh rate setting of each display (see note2 below).

1920 x 1200  @  59Hz

AC or DC mode, i.e. is power cable plugged in or not?

AC

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. Update to recent driver.
  2. Configure Power & Sleep options for: Turn off screen after 1 minute / Sleep never.
  3. Wait one minute.
  4. Image turns off, however 5 - 10 seconds later display wake-up again (backlight turns on), appears “No video signal” message on screen and turns off. This cycle is repeated indefinitely (on / off).

Re: Dual Band Wireless-AC 8260 keeps losing connection to routers on 5 GHz band

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Hello Diego,

 

Thank you for monitoring this thread.

 

To recap: I performed the unistallations and reinstallations.

 

The problem still persists. It has happened twice in the last two weeks. Please find attached the System Support Utility log you asked for.

 

Best Regards,

Erik Henningsson

Exact depth distance with opencv

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Hi Guys,

 

Was finally able to get my hands on the D435 and got to play around with it. I've manage to work around my current background subtraction code with pyrealsense and was able to get the x,y coords of a detected object. Now Im checking how am I able to retrieve the exact depth information in the form of a value in my program? Will inputting the current x,y coords help in any way?

 

For example, I have the x,y midpoint coords of that bounding box and now I wish to get the depth distance of the x,y midpoints.

 

realsense example.png

Re: Intel S2600CP Sensor Error

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First at all sorry my delay to answer.

 

I just made a test what you advised.

I put only 2 modules and the problem is the same.

 

All my memories are:

SMART PC3-12800R-11-11-E2 - SBR2013103120178 - PB131031-A56

 

All the erros leds of memories are off. My chassi aren´t Intel.

 

How can I upload BMC logs for you?

 

I attached a picture with a Hardware Status on vCenter or vSphere.

 

Best regards

Re: Intel S2600CP Sensor Error

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Follow the picture of my memory module.

 

All of memory modules are the same model.

 

Best regards.

Re: R2208WFTZS loud after upgrade to BIOS: 00.01.0014

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Hello KubaW,

We are waiting for you to send us the latest sysinfo logs from the updated server is that possible?

Regards,

Charlie_Intel 

Re: NUC 7i7DNHE not seeing Samsung 860 Pro SSD

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1. Is the Samsung 860 Pro SSD SATA  recognized in Bios? Check Advanced>Devices>Sata (the SATA port have to be enabled).

2. If your SSD is recognized in Bios, however you don't see it in Windows, you have to initialize your SSD in Disk Management. The following steps are valid for Disk Management in Windows 10 (which I have). I assume that is very similar procedure in  Windows Server 2016:

  •      If you don't see the SSD drive in Disk Management, press Action in menu and then Rescan  Discs.
  •      If your see the new drive but it is not initialized, Right-click the drive marked as "Unknown" and "Not Initialized," and select Initialize Disk.
  •      Select GPT (GUID Partition Table) and press OK
  •      Once the drive is initialized, right-click the Unallocated space, and select New Simple Volume
  •      Click Next.
  •      Choose the volume size or leave the default size if you're planning to use the entire hard drive to store files.
  •      Click Next.
  •      Select a drive letter from the drop-down menu.
  •      Click Next.
  •      Select the NTFS file system.
  •      On "Allocation unit size," leave the Default option.
  •     Type a descriptive name in Volume label field.
  •     Clear the Perform a quick format option.
  •     Click Next.
  •     Click Finish. Once you completed the steps, Windows 10 will set up a new partition and properly format the hard drive.

  •     If your drive is initialized, you need only to format it.  Right-click the drive you want and click Format.
  •     Type a descriptive name.
  •     Select the NTFS file system.
  •     On "Allocation unit size," leave the Default option.
  •     Clear the Perform a quick format option.
  •     Click OK.
  •     Click OK on the warning message. Once the formatting process completes, you can then begin to store files on the hard drive.

 

Hope this helps

Leon

 


Re: Repair RAID1 and keep data

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Hi David,

 

I ended up using a Windows RAID as a temporary measure.

Reading this thread Cannot keep existing data on a disk when creating Raid 1 volume with IRST ? it seems that there may be an issue caused by the drive being GPT (not MBR). It was set to GPT in order to access the full 3TB.

I suspect that if I had an MBR drive, then the option to migrate data would be available. Is that correct?

 

Regards,

Tibor.

Re: NUC7PJYH no video or no audio

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Hi Peter.

The NUC shows what is normally shown on POST and boot in linux - everything is there - and functions normally with no errors occurs.

 

I do not think that i have a 4:4:4 picture to test with. I just assumed that since the TV shows the videos and everything looks (almost) as expected that it is 4:4:4

 

Can you send me a url for such a video or picture?

 

When i write (almost) i se that the CPU usage when using VAAPI is a bit to high. I thing that it is caused by VA module in my Mythtv is not compiled for the right VA lib version for the NUC. I use the:

0.29 : “Mythbuntu Team” team

Somewhre i read that the normal ubuntu multiverse Mythtv is compiled for my version of VA module.

Re: Cant update bios to SC_0041

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Good news and thank you to al.hill for helping me, and making me go through all the basics.

 

It turns out...

 

The download of the BIOS I did at the very beginning, before I upgraded the drivers, was corrupted.

 

I tried the BIOS recovery this morning, and couldn't get it to work, so I decided to go back to the download page and re-download it. To start from scratch.

 

There I realised that the download was 7.5MB, but on the stick the file was 6.5MB.

 

So I replaced it with the 7.5MB version and the F7 method worked flawlessly.

 

 

Multiple Camera Calibration (D415) using opencv findHomography

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Hi,

 

I have three d415 and I want to calibrate them to get aligned pointclouds from the streams later.

I managed to get opencv running on my windows10 machine and can get Homography between a given source image and the stream's color frame.

So far so good. But now I'm stuck.
How can I find the rotation and translation from the findHomography values?

 

 

This is the result using SURF detection with opencv:

Unbenannt-1.jpg

 

I'm using

     cv::Mat H = findHomography(object_to_search_for, frame_scene, cv::RANSAC);

on each frame in RealsenseViewer

 

and then

 

     // set up a virtual camera

    float f = 100, w = 1280, h = 740;

 

    cv::Mat1f K = (cv::Mat1f(3, 3) <<

        f, 0, w / 2,

        0, f, h / 2,

        0, 0, 1);

    std::vector<cv::Mat> Rs, Ts;

 

    cv::decomposeHomographyMat(H,

        K,

        Rs, Ts,

        cv::noArray());

.....

     int cnt = 0;

    for (auto rsp : Rs) {

       

        sprintf_s(buffert, "\nRotation  ");

        OutputDebugStringA(buffert);

        plotMat(rsp);

        cnt++;

    }

......

 

with following output:

 

### serial: 822512060464

###     H: 0.942819  -0.348376  616.138989  0.124825  0.729206  338.550335  0.000230  -0.000437  1.000000 

Rotation  -0.304252  -0.800240  0.516765  -0.828867  0.489754  0.270407  -0.469478  -0.346058  -0.812302 

Rotation  -0.304252  -0.800240  0.516765  -0.828867  0.489754  0.270407  -0.469478  -0.346058  -0.812302 

Rotation  0.993840  -0.105665  -0.033412  0.107171  0.993127  0.047044  0.028212  -0.050335  0.998334 

Rotation  0.993840  -0.105665  -0.033412  0.107171  0.993127  0.047044  0.028212  -0.050335  0.998334 

 

### serial: 823112060695

###     H: 0.992691  -0.006116  432.967415  0.004298  1.004756  457.600143  -0.000017  0.000006  1.000000 

Rotation  0.149869  -0.909308  0.388198  -0.906438  0.030438  0.421240  -0.394853  -0.415008  -0.819670 

Rotation  0.149869  -0.909308  0.388198  -0.906438  0.030438  0.421240  -0.394853  -0.415008  -0.819670 

Rotation  0.999950  -0.009834  0.001653  0.009835  0.999951  -0.000620  -0.001647  0.000636  0.999998 

Rotation  0.999950  -0.009834  0.001653  0.009835  0.999951  -0.000620  -0.001647  0.000636  0.999998 

 

### serial: 821212061501

###     H: 0.552248  -0.172998  340.165420  -0.056285  0.763573  316.373767  -0.000248  -0.000196  1.000000 

Rotation  0.608867  -0.680016  0.408485  -0.675527  -0.174516  0.716384  -0.415865  -0.712125  -0.565627 

Rotation  0.608867  -0.680016  0.408485  -0.675527  -0.174516  0.716384  -0.415865  -0.712125  -0.565627 

Rotation  0.991481  -0.127028  0.028791  0.126124  0.991520  0.031326  -0.032526  -0.027428  0.999094 

Rotation  0.991481  -0.127028  0.028791  0.126124  0.991520  0.031326  -0.032526  -0.027428  0.999094 

 

I'm am quite new to matrix so am lost somehow.
Maybe someone can help me to get started?

 

Thanks

Re: Intel RAID (RMS3CC080), how to "Online RAID Expansion", cant find it in BIOS or RWC3

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Hello Ashly,
  
   I hope you are doing well today.
  
   We are still investigating on this issue.
  
   As soon as I get new information I will get back to you.
  
   Regards,
   Jeremiah A.
   Intel(R) Technical Support

  

Re: NUC7PJYH no video or no audio

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Hi Jens,

 

In the movies you will not see any difference. They are usually encoded at 4:2:0. The difference is only visible on color text. That's why it is only critical when you use the TV as a PC monitor from a close distance.

 

To check the chroma subsampling, you can display the attached image pixel-to-pixel, for example, in MS Paint (the browser can do additional scaling). If it is 4:4:4 the text in all lines will be equally sharp. At the same time in the middle rectangle it is usually visible "4:4:4". Otherwise, the text in color lines (especially the bottom two lines) will look noticeably less clearly. At the same time in the middle rectangle may appear "4:2:2". In 4:2:0 two bottom lines become unreadable.

 

Regarding the CPU usage. 4K playback consumes around 10% of CPU and 40% of GPU. It's in MPC-BE player under Win10. Sorry, don't have Linux.

 

Best,

Peter

Intel Optane Memory Error Code 0xA005004B

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Hi All,

 

Trying to get my Optane Memory to accelerate my secondary drive.  The application identifies my Optane Memory and all the drives.

When I set it to the secondary drive, the error code shows:  0xA005004B.

 

I've search through all of the support pages and googled. I can't find any reference to this error code so not sure how to resolve.

 

Specs:

CPU:  Kaby Lake i5-7500

MB:  Asrock z270 supercarrier

OS:  Windows 10 64-bit

Secondary drive: DT01ACA300 MX6OABB0 3TB

Optane memory: M10 32GB

 

Any help appreciated.

001.jpg


Re: NUC7PJYH no video or no audio

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Hi Peter.

I can have downloadad the picture and have display'ed it fullscreen i Ristretto (the Xubuntu Paint alternative).

I can clearly read all the lines and in the pink triangle i can read both 4:2:2 and 4:4:4.

4:2:2 in a lighter pink and 4:4:4 in a darker pink.

I have tried to take a photo with my mobile but the mobile doesn't do the screen justice.

Cannot install ESXi on NUC8i7BEH

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Running into the same issue that some of the folks in another thread are seeing with the NUC8I7HNK (Installing ESXi on NUC8I7HNK - failing ). Getting the same error “Shutting down firmware services…..Using “simple offset” UEFT RTS mapping policy”

 

It seems that a BIOS upgrade fixed the same problem on the HVK model of that NUC so want to know if Intel is investigating the issue on the NUC8i7BEH and planning a BIOS update to fix this issue?

 

Bought the NUC, memory and drive with the intent of installing ESX as I had on my older NUC7i7BNH which worked great. Are other seeing this issue? Would like to hear from anyone at Intel if this is being looked at? Really frustrating waiting for the new NUC's to come out only to find out that ESX cannot install on it which is a pretty common use case for the NUCs.

Skull NUC BIOS 57 Problems

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After installing BIOS 57 for NUC6i7KYK, the random reboot issues came back right away. Computer will randomly reboot and come to a POST Failure message. Reverting back to BIOS 55 makes the problem go away.

 

Please fix. Thank you!

Re: NUC7PJYH no video or no audio

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Hi Jens,

 

Your image is stretched to the full screen. The critical part is to render the image pixel-to-pixel, or at 100%. Since the image is 817x720 it will occupy only a small of the 3840x2160 screen (1/3 vertically). See attached photos of 4:4:4, 4:2:2 and 4:2:0 for reference

 

Best,

Peter

Receiving 0xA0070004 Error Code

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I keep receiving 0xA0070004 error code after disabling RAID Mode in the UEFI. The Optane Memory was successfully paired with the hard disk before. Now I only receive this code.

 

Attached is my build

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