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Re: Problems with Intel HD Graphics of the Intel® Core ™ i5-4200U processor, in Windows 10.

October 4, 2018, 1:00 pm
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Thanks for the answer.

 

Well, although I have not described this previously, I've already tested the OEM VGA Driver (https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635731556327741653&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E1-572&OS=ALL&LC=en&BC=ACER&SC=PA_6) available for my model on the Acer support website. And the problems persisted! Also, as I mentioned before, I contacted Acer and they assured me that no customization was implemented in this version of the graphics driver, having only digital signatures from Intel.

Unfortunately, I can not provide a '.txt' document from the System Support Utility, since the issues faced in the latest versions of Windows 10 have forced me to use Windows 7 while new drivers bringing fixes are not released. And, you see, I believe this should not be a bad factor for solving these problems... As you can see, I have described in detail the problems I have faced with Intel HD Graphics of the Intel® Core™ i5-4200U 4th generation Intel® Core™ i5 processor in versions 1703+ of Windows 10; and several other users are also reporting problems with the latest drivers... Apparently, you have not made any modifications to make them properly compatible with the latest versions of Windows 10.

Please take a good look at this and the other complaints from users, we are all experiencing flickering problems with extreme clamping, and crashes; with an emphasis on games. The information is clear, you only need to reproduce the problems mentioned in a test environment with the Intel® HD Graphics 4400, and in my case the Intel® Core™ i5-4200U.

 

If you need any additional information, I will be happy to respond in detail. But, that's it... I hope you can do something, otherwise, me and other users will not be able to use Windows 10 properly.

 

Always waiting for answers!

Best regards,

Glender User

 

intel_corp

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Re: Cannot Boot from USB

October 4, 2018, 1:03 pm
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Alberto - Yes you do indeed have my private inbox correct.

Just for clarity, I forgot to add.

Product Code BOXNUC8i7BEH1

S/N G6BE833002FH

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Re: NUC7PJYH no video or no audio

October 4, 2018, 1:07 pm
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I have found a new error.

If i looked i dmesg after failed modules:

dmesg | grep failed

i find

[2.160352] i915 0000:00:02.0: Direct firmware load for i915/glk_dmc_ver1_04.bin failed with error -2

 

I have looked for the Gemini lake blob and it is where it should be - in /lib/firmware/i915 as glk_dmc_ver1_04.bin

so the file is there but for some reason it does not load under boot.

 

Maybe the Intel engineers who have build the blob can solve this issue

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Re: Windows 8.1 on 7PJYH

October 4, 2018, 1:07 pm
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Well , I tried  Windows 8.1. It works super fast , the boot time is insane compared to Windows 10.  Only problem is , you can not install vital drivers. Won't allow you , nor unzipping and choosing specific files, windows 8.1 won't accept files meant for 10 "incompatible OS". I think W8.1 would easily work but Intel has no interest allowing it to, big shame. If one don't want W10 must go Ubuntu or some other flavour.

 

"validated" is just marketing gimmick for the masses

 

Here I give you one (out of many) example why I am still reluctant to move to W10 on my desktop rig: Windows 10 October Update May Wipe Files, Have Driver Issues (UPDATE)

 

G

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Re: NUC 7i3DNHE Questions about connect eDP a Flat panel display through edp interface

October 5, 2018, 12:54 pm
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Hello nemoxf,

 

Thank you for posting.

 

Are you aware of the specification change for this Intel® NUC? See below:

 

Page iii: https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC7i3DN_TechProdSpec.pdf 

 

Can you please help us to confirm some information regarding your system? This will help us to answer all your questions:

 

 

To attach a file, the "attach" option will appear in the bottom right corner of the response box.

 

Amy C

 

Intel Customer Support Technician

Under Contract to Intel Corporation

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Re: VLC fast min/max video causes Intel GPU driver to crash

October 5, 2018, 12:55 pm
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Hello klumsch,

 

Thank you for posting.

 

Based on the error message you are getting, there are a couple of suggestions you can try to address it. Find them below.

 

  • Turn on VSynch
  • Switch off Anti-Aliasing
  • Completely remove both drivers in your computer to ensure a clean video driver installation. 
  • Set Windows power settings to High performance in the Power Options in Control Panel.
  • Run the http://www.microsoft.com/en-us/download/details.aspx?id=35 to possibly fix corrupted DirectX files.

 

If you provide your Download Intel® System Support Utility for Windows* report, I can help to get the right driver and steps for the clean un-install and re-install.

 

Amy C

 

Intel Customer Support Technician

Under Contract to Intel Corporation

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Re: Intel HD4400 4k @ 60hz

October 5, 2018, 12:55 pm
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projects067: Thank you very much for providing that information and sharing those files.

The Intel graphics drivers are generic, meaning they might or might not work with your system.

We recommend to install the graphics drivers provided by the manufacturer of the computer, since those drivers were manufactured by them to work with your specific platform.
I found version 20.19.15.4835 ,A06, please try test that driver and let us know the results:
https://www.dell.com/support/home/ed/en/edbsdt1/drivers/driversdetails?driverId=5MT71&osCode=WT64A&productCode=optiplex-9020-aio

Regards,
Alberto R.

Intel Customer Support Technician    
Under Contract to Intel Corporation

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Re: Problems with Intel HD Graphics of the Intel® Core ™ i5-4200U processor, in Windows 10.

October 5, 2018, 12:56 pm
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Thanks for the answer!

 

 

I'm glad to hear that, your support is really important. I hope you can reproduce the (all) problems I mentioned in the first post; the serious problems in the execution of the game SMITE (free to play developed by Hi-Rez Studios, Titan Forge Games) involving flickering to extreme clamping, and crashes, the performance impaired with the vulnerability security updates, and the low resolution in the exhibition of images and icons of programs like those that appear in the 'User Account Control'. All issues are related to Windows 10 1703+ (1703, 1709, 1803, and possibly 1809) versions. I think it's important to know that I also noticed the same problems on some other computers using the 4th generation Intel® Core™ processor, so please, explore these flaws in detail as much as they can, we need a driver containing corrections.

 

 

Well, once again you said about how important the '.txt' document is from the System Support Utility... And like I said, I had to install Windows 7 while the drivers do not become compatible, but if need to, I can send the file containing the information, even if it is not ideal; just ask.

 

 

Always available, and waiting for answers!

Best regards,

Glender User

 

 

intel_corp

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Re: CapsLock on screen indicator missing function )Intel HD Graphics 520 Properties

October 5, 2018, 12:56 pm
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Hi FredPMex: Thank you very much for providing those results.

I looked in Lenovo's web site for the graphics drivers provided by them for your computer model: 20F5A10800, but showed there are no results:
https://www.lenovo.com/us/en/Search?text=20F5A10800

So, by any change do you know the actual model of the PC?
We can always look for that information if you attach the SSU report to the thread:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Additionally, do you know the model of those other computers that are working properly?

The graphics properties showing on the picture belong to Windows, based on that, you can always get in contact with Microsoft directly for them to provide further suggestions on this matter, I found an article about this matter:
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/caps-lock-on-screen-display-not-showing/dfbdb382-5e10-4d32-a9d9-d50fe91b59d6
https://support.microsoft.com/en-us

Regards,
Alberto R.

Intel Customer Support Technician    
Under Contract to Intel Corporation

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Re: RST version

October 5, 2018, 12:58 pm
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beachbum2: Thank you very much for providing that information.

According to ASUS's web site the board is not compatible with Windows® 10, that is why if there are some kind of problems with the Intel® RST they will be expected, since the application is not compatible with your platform.
On the following link you will be able to confirm that information:
https://www.asus.com/us/Motherboards/Z87WS/HelpDesk_Download/

Regards,
Alberto R.

Intel Customer Support Technician    
Under Contract to Intel Corporation

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Re: Intel hd grafics 4600 update game fifa 19

October 5, 2018, 12:59 pm
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Hello, 

 

Thank you all for your feedback.

 

Intel would like to let you know that while we are trying to get all games to run smoothly on older hardware, for the new games coming out Intel recommend a 6th generation or newer processor (i.e. Intel HD Graphics 530 or newer).

 

Amy C

 

Intel Customer Support Technician

Under Contract to Intel Corporation

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Re: RST version

October 5, 2018, 1:05 pm
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Disagree completely!  The board successfully passed windows 10 compatibility test and has been performing correctly (for over 2 yrs) since win10 install without any compatibility issues except for your RST application.

Nice try to deflect to other responsibility - but it's simply not true!

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Re: NUC8i7BEH Sound Issue...yes, again with this question.

October 5, 2018, 1:07 pm
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OK... Done. Attached.

However, I am doubtful this will help as I have read thru several other similar threads with this issue and it has not been resolved.

I will not roll back to another version of Windows 10 either. I should NOT have to.

 

I should add this is coming from the front audio jack. It also happens (and can hear it) when the volume is muted.

I have not tested it thru the HDMI interface because I do not use that.

 

Regards,

D.Moody

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Re: RAID 1

October 5, 2018, 1:07 pm
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Yeah, I didn't think it was possible but had to ask.  Great information in the migrations link you sent, thanks.

 

New drives delayed until Tue due to Columbus Day.

 

I'll take care of the RAID5 to RAID1 conversion this weekend.

More of that data backup and restore, at least it will run unattended, no programs involved, just saved files.

 

Thanks very much for all your advice, assures I'm on the right path.

 

Best regards,

Mark B

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How can I open a mavlink port

October 5, 2018, 11:03 pm
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Hi there,

I wonder how can I open another port for mavlink connection... I know that by default the connection is on port 5760, but I want to have another like 5762 port.

The purpose is that I have a script running inside the Intel aero rtf which connection is at tcp:127.0.0.1:5760 and then, I want to send another script from my PC.

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Re: What is this intel

October 5, 2018, 11:03 pm
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What is lithography 130 nm what is nm here

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Re: What is this intel

October 5, 2018, 11:04 pm
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Why can you not use SEARCH? 

 

Doc

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Re: What is this intel

October 5, 2018, 11:12 pm
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Hello

i have got

it say

The 14 nanometer (14 nm) semiconductor device fabrication node is the technology node following the 22 nm/(20 nm) node. The naming of this technology node as "14 nm" came from the International Technology Roadmap for Semiconductors (ITRS). One nanometer (nm) is one billionth of a meter. The 14nm refers to the "minimum feature size".[1] Until about 2011, the node following 22nm was expected to be 16nm.

The first 14 nm scale devices were shipped to consumers by Intel in 2014.

and it use Moore's law

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Re: What is this intel

October 5, 2018, 11:17 pm
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Hello

What is TDP 3.3 W how to calculate it Thermal design power represents average power in watt the processor dissipates when operating at base frequency with all cores active under an intel-defined , high -complexity workload refer to datasheet for thermal solution requirements

what is thermal paste

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Re: Intel Server board S2600CW2SR

October 5, 2018, 11:28 pm
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Hello ravindrao5,

You are welcome if you have further questions do not hesitate to contact us back.

Regards,

Charlie_Intel

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