We suggest reporting the issue via web ticket since there is private information that needs to be collected.
Please make reference of this community thread and include all details and symptoms of the issue, including:
- Intel® NUC markings (AA / SA / Serial numbers) Intel® NUC — Find Support for Your Intel® NUC
- BIOS version
- Operating system
- Monitor/TV model
- Graphics driver version
- Graphics port used (HDMI, DisplayPort)
- AV receiver model
- Cable or converter/adapter
- Memory model/part number