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Re: Graphic Device Driver Error Code 43

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Hello Russell_Simmons
              
Thank you for posting in the Intel® community.

  • I would recommend completing a clean installation of the graphics driver using the Original Equipment Manufacturer (OEM) drivers. See the steps below for reference, case you need detail assistance with installation please contact the OEM.
  • Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
    • Steps to save the report:

 

  1. Run the utility.
  2. Click on “Scan” to get the scanned system.
  3. Once the scan is complete click on “next”.
  4. Use the “save” option, save the report to your desktop.
  5. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.


Clean installation steps:

First, you will have download graphics driver on the OEM site on the following link https://www.acer.com/ac/en/US/content/drivers (search by the serial number, SNID or model number), once the driver is downloaded please make sure that the unit is not connected to the internet during the uninstall/install driver to avoid any automatic update, and follow these steps to uninstall the graphics drivers:

  1. On the keyboard, press WinLogo key + R, then type in devmgmt.msc
  2. Expand the Display Adapters section.
  3. Find the Intel® Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
  4. Right-click the Intel Graphics Driver and select Uninstall.
  5. Select the checkbox “Delete” the driver software for this device.
  6. Reboot the computer after the uninstall process has finished.


Once the reboot is completed, install the driver downloaded from the OME site and restart the system. 

Hope this helps.

Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation


Re: Mac retinal display desktop makes me dizzy and nauseous

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Hello ndcoslov,

 

Thank you for posting on the Intel ® communities.

 

Regarding your question, Apple* has requested all support inquiries or issues be addressed directly to them. For that reason, the best option for you in this case is to get in contact with Apple* support to see if they have released a driver to address that problem you are experiencing.

 


Regards,
David V

Intel Customer Support Technician
Under Contract to Intel Corporation

Re: Optane disabled after shutting down system

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Hello Rob_Cooper,
 
Thank you for your reply.
 
Based on the information you provide us, we noticed that you do not have the necessary unallocated space of at least 5MB on your bootable device. We recommend you to create this space on your drive using any tool of your preference and to test your system.
 
We will be looking forward to your reply sharing the results of this troubleshooting.
 
Best regards,
 
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation

Re: Intel wirless ac 9260 download speeds are very slow

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Hello rishisood,

Were you able to verify the steps provided above?

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation

Re: Often lose setting of the BIOS!

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Hello kineticm

I was checking your case and would like to know if you need further help.  If so, please do not hesitate in replying back.
 
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
 

Re: AC 8260 drops connections

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Hello Niko00

I was checking your case and would like to know if you need further help.  If so, please do not hesitate in replying back.
 
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
 

Re: i5 9600k: I'm receiving frequent frame time spiking whilst gaming - Is the CPU faulty or a design flaw? I have replaced every other component in the PC other than the CPU.

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This isn't your processor's fault. It is unclear to me why you would even think that. If it's happening on such a regular basis and that basis is measured in increments this large (i.e. ~30s), then it is a software issue. You mentioned LAN. You're not using wireless? Whose LAN solution does the board have? What kind of router are you using? Yea, the actual root problem may be outside of your PC but poorly-designed software is responsible for the delay related to it...

 

...S

Re: need help in DH61WW

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Hello ajai62,

Thank you for posting on the Intel ® communities.

Intel Customer Service no longer responds to telephone, chat, or e-mail inquiries for the Intel ® DH61WW, but you may want to try our "Discontinued Products Community" to get recommendations from fellow community members. You may also find the "Discontinued Products Website" helpful to address your request:

Discontinued Products Community

https://communities.intel.com/community/tech/discontinued-products

Discontinued Products Website

https://www.intel.com/content/www/us/en/support/discontinued-products.html
 

Keep in mind that other community members may assist since Intel will not provide any assistance on the Community. It is also worth mentioning that you can verify additional information about this product's discontinuance status at http://ark.intel.com/> Product Status > "Discontinued".


Regards,
David V
 
Intel Customer Support Technician
Under Contract to Intel Corporation


Re: New AD group "cannot connect" to vPro via PowerShell

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After some more testing I found the answer was those role groups are members of too many groups.

I tested by creating a test group and populating it with all the same memberships and then just started removing groups.

After enough were removed it started working.

I did a membership count of one of the users that isn't working and came up with 861 groups.

I ran the script against several of the new user accounts and found all tokens sizes over 8000.

Total estimated token size is 8144.

Total estimated token size is 8648.

Total estimated token size is 8616.

Total estimated token size is 8600.

 

We obviously need to do some clean up of our role groups to get this under that 8000 byte limit.

 

Emeth and Michael, thank you very much for the assistance!

I'm not sure I would have figured it out without your advice.

Re: GPU for Nuc i7 recommendation

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Hello Dazzid,

 

Thank you for your response.

 

For this unit, Intel has validated the External Graphics Enclosure - Razer Core (Tested Peripherals> Thunderbolt™ and USB Type C Devices). Users have also used the External Graphics Enclosure - Razer Core V2 sucessfully.

 

These CUDA-Enabled GeForce Products should work with this enclosure. However, we recommend contacting NVIDIA* to ensure that the CUDA GPUs are compatible with the Razer Core and Razer Core V2.

 

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation





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