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Re: NIC8i7HVK plantronics headset microphone.

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FWIW (not much), my Plantronics Blackwire 725 works correctly with my NUC8i7HNK.


Re: HDMI audio works for some games and not others

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Hi Ronald,

I'm facing the same issues mentioned by the original poster with a few older games that I'm playing currently. I'll open a new post about it later but I just wanted to leave my feedback here as well.

 

I use an MSI GS60-6QE laptop with an external monitor connected via DisplayPort.

 

OS       : Win10 Home, Ver.1803 / Build:17134.286

iGPU   : Intel HD Graphics 530, Driver: 24.20.100.6286

dGPU  : nVidia GTX 960M Driver: 411.70

 

Games that have this issue just do not output game sounds through DisplayPort to external Monitor (whose sound is controlled by Intel Display Audio) despite the fact that it is the default playback device. They immediately switch to whichever playback device available in the list except the external monitor.

 

Incidentally, I can verify your observation that matching game and desktop resolutions solves the problem. However, in addition to resolution, refresh rates have to be exactly the same too, as I try to demonstrate below for individual games.

 

There are currently three games I’m playing that are affected by this problem.

 

Rayman Origins (2012)      : If I disable all other playback devices except external monitor I can get game sounds from monitor, otherwise game switches to other playback devices.

Mark of the Ninja (2012)     : Matching game resolution to desktop resolution doesn’t solve the problem. Game uses 60Hz as refresh rate. I had to modify .ini file to force the game run at 144Hz to match the monitor.

Prince of Persia (2008)       : This game either runs at my desktop resolution and with 24Hz which is unplayable or has tobe run at a custom resolution to be able to play at 144Hz. In either case since desktop resolution AND refresh rate don’t match to in-game settings game sounds don’t come out of external monitor. Even if I disable all playback devices except external monitor there is still no sound coming through DisplayPort/monitor.

Re: NUC8i7HNK can't load BIOS after Secure Boot enable

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No. I disabled Fast Boot implicitly to boot Linux normally. And I had bios loading before enrolling keys.

Also I've mentioned that I have no visual even in configuration mode with removed jumper where Fast Boot just doesn't have an effect.

Re: NUC8i7HNK can't load BIOS after Secure Boot enable

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How did I supposed to append my keys to Intel ones after clearing default ones?

Even without clearing I need to have a private keys of enrolled KEK or PK to sign my own keys to add them without purging database.

And apparently I don't have those.

 

Also there's no single line on Intel website where you can find unsigned ESL needed to be added to KEK and/or DB entries while you enrolling your own keys.

And there's no single warning that by some reason you need to have some additional entries for the hardware that soldered directly to the board and cannot be removed.

Re: Issues presenting from Microsoft Surface

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Hello Phil.Price
Thank you for your response.
We are currently investigating further regarding the issue that you are experiencing, we will contact you as soon as possible.
In the meantime, were you able to test our newest Intel Unite® app Extended Display Driver?
I hope to hear from you soon.
 
Regards,
Diego S.
 

Re: How can I disable Intel Edison GPI_PWRBTN_N Poweroff?

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Andy Shevchenko (0andriy ) is working on this and has partially reverse engineered this: https://edison.internet-share.com/wiki/PMIC

 

I am sure he would appreciate someone filling in the ???

 

The U-Boot (2018.09) mentioned and kernel (4.18 as published by Andy) can be built along with a Yocto Sumo rootfs using: GitHub - edison-fw/meta-intel-edison: Here is the meta-intel-edison that builds, tries to stay up to date and provides a… . Documentation for that can for the time being be found here Intel Edison Image Builder |

Re: External Display Not Detected - ASUS UX330UA - Windows 10 64bit

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Hello biltman,

Thank you for posting on the Intel ® communities.

We apologize for any inconvenience. Please submit a new thread since we handle every case individually and every scenario is different even if the same product is being used. The next agent will be able to further assist you on this matter.


Regards,
David V
 
Intel Customer Support Technician
Under Contract to Intel Corporation

Re: Accessing Support Community


Re: Screen goes black when watching video (HD 620)

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schrags08,

If you need further assistance let us know.

Amy C

Intel Customer Support Technician
Under Contract to Intel Corporation

Re: Intel DSA 3.5.1.7

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Lois.

Does this mean that if I uninstall it, the next time I scan the PC, (say tomorrow) that update will not show??

Test post

Re: Thunderbolt - is it loaded or ???

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Just one Question, Lois H

 

Is it ok to uninstall that update as I feel that I don't need it.

problem with intel optane memory in asus x411un

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Dear intel,

I used the asus x411un. After I instaled the module in motherboard, it doesn't detect in device manager. What's wrong ? I've follow the instruction very well

Re: Test post

Re: Dataset preparation and Train Data (role of create-lmdb.sh, Makefile & train_val.prototxt)

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Hi Aswathy,

sorry for the late answer.

 

Many thanks for your support and clarification

 

Best Regards

Cosma


Re: NUC8i7HVK restart after wake up from sleep when connects to LG 5k via thunderbird 3 interface

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Hi Rwashington

Glad to see your reply, let us move forward to solve the issue, I will do everything I can to get the issue resolved.

 

The bios version is: 0049.

driver version for igpu is:   24.20.100.6229

driver version for dgpu is:  24.20.11026.1

 

I also attached running result of intel System Support Utility here.

 

Thanks.

Re: Best way to connect 2 Intel 905p with Z370 motherboard

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Hi PaulStoffregen,

 

I understand what you mean. The motherboards that have been tested with the Intel® Optane™ SSD 905P Series are the ones listed in the following site (under Memory and Storage>Storage): http://compatibleproducts.intel.com/ProductDetails?activeModule=Memory%20and%20Storage

 

I recommend you to use that list as a reference. If you want to check with the motherboard manufacturer for compatibility with another model, you can use the information in the following article to check what the system requirements are for the drive: System Requirements for an Intel® Optane™ SSD 905P Series Drive

 

I hope this information helps you.

 

Have a nice day.

 

Regards,
Diego V.

Re: INTEL DIAGNOSTIC TOOL FAILING (CPU FREQUENCY)

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Hello CampisiA

Thank you for your reply. 

The report attached does not show any hardware conflict that may be causing the tool to fail the CPU frequency test. Based on the troubleshooting performed, our recommendation is that you contact your motherboard manufacturer to make sure that BIOS parameters are not auto-overclocking your system.

As stated before, this test may fail due to overclocking or power management.

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation

Intel HD4400 4k @ 60hz

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I have a Dell Optiplex 9020 with an Intel 4400 HD integrated graphics card. From everything I understand, 4K @ 60hz should be entirely possible with this computer. I'm getting "exceeds bandwidth" when trying to move to 4k @ 60hz. 4k @ 30hz and 1080p at 60 work fine.

 

I have looked in the Intel Graphics Control Panel - see below. According to my processor, this shouldn't be a problem.

sysinfo.PNG

 

This clearly shows the supported resolutions of the monitor I'm attaching (a Denon AVRS receiver capable of 4k @ 60Hz).

denoninfo.PNG

 

I'm using Intel's graphics drivers for the 4400 (but I've tried Microsoft's generic, Intel's generic, etc). The screenshots were taken while using Driver v 20.19.15.5058. I've since tried some other versions but none of them get me past the dreaded "exceeds bandwidth".

 

I'm going DP out > HDMI via an adapter cable. All my cables are 4k high speed rated for 4k @ 60Hz. I've tried one adapter cable, and one adapter with an HDMI cable (two actually) and the results are the same. Though I haven't "verified" the cables with any other sources or components, I can't seem to figure out what else the problem would be.

Re: Intel NUC NUC8I7HVK AC 8265 Wifi Slow

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: Thank you very much for sharing those results.

 

I sent you a private message, please verify your inbox.

 

Regards,
Alberto R.

 

Intel Customer Support Technician
Under Contract to Intel Corporation

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